Depending on who you ask, becoming an insurance claims adjuster is either very easy or very difficult. Prospective students must do their homework about what they want to accomplish and the amount of dedication and hard work they’re willing to invest to reach that goal. Aspiring claims adjusters can then narrow their focus to select the courses that offer the credentials and eligibility they need to pursue their career goals.
We’ve created this list of 50 courses and certifications for claims adjusters to make it easier for those entering the field to evaluate their options and determine the right certification path to pursue their career goals. Below, you’ll find courses suitable for those seeking a workers’ compensation claims adjuster certification, as well as all-lines courses.
All-lines courses provide students with pre-certification training in a range of insurance claims types, including workers’ compensation. An all-lines certification enables certified professionals to handle a variety of types of claims. While some adjusters maintain a broad focus throughout their careers, others pursue an all-lines certification to gain practical experience in various insurance claims tracks, allowing them to decide on an area of focus later in their careers.
Most of the courses below are state-specific. That said, some states offer reciprocity, recognizing licenses held in other states, qualifying claims adjusters holding certain state licenses to work in multiple states.
Workers’ Compensation Claims Adjuster Courses
The National Online Comprehensive Workers' Compensation Claims Management Training Program is one of AE21 Online’s curriculum offerings designed for Florida's WC claims. This online continuing education program is meant to supplement the training for WC claims adjusters seeking certification in Florida.
The program is open to adjusters, medical case managers, and other insurance professionals, regardless of experience level looking to gain “best practices” education for workers’ compensation claims in Florida. The ten online courses take students from the basics of insurance claims adjusting to advanced workers’ compensation, negotiations, economics, and management, as well as Medicare set-asides and Advanced Medical Anatomy for Casualty Claims Professionals.
This online virtual classroom course from Insurance Schools, Inc. is designed to cover the areas included in the updated Texas Workers Compensation Certification Exam. The estimated 20-hour course completion has students access each chapter of an online PDF textbook rather than a downloadable file. Students then take a test via an exam simulator that generates one of 20 randomly selected, 60-question exams for testing.
While the Agent Broker Training Center offers pre-certification courses for Life & Health, P&C, and other claims tracks, they also provide a Workers’ Compensation Specialists Certification track. The organization currently offers courses geared to the specific certification examinations of 25 states, so anyone can navigate the site to the WC Specialists Certification page and pick their state of interest to see the available courses. Each course provides the pre-examination knowledge necessary for state certification.
This in-depth course is one of two Workers’ Compensation Associate in Claims (AIC) designation courses offered by the Agent Broker Training Center. These are essentially continuing education courses that expand upon the knowledge of workers’ compensation claims adjusters by providing in-depth course work. Subjects range from Investigating Coverage, Compensability, and Medical Issues to Workers' Compensation Subrogation and much more. Candidates must pass both foundation courses, in addition to completing all courses in their specialty track of choice, to earn the AIC designation.
WorkCompCentral is a leading news education and data resource for the Workers’ Compensation industry. Their 80-hour, medical-only claims adjuster training is the most comprehensive training outside of dedicated post-secondary education career tracks. This continuing education track is designed for senior workers’ comp managers, lawyers specializing in workers’ comp, and healthcare professionals. The course ranges from workers’ comp basics and claims investigation to medical treatment, anatomy, ICD-10, and billing coding languages. The course also includes instruction in medical/legal process forms and advanced litigation.
The Insurance Education Association has been providing workers’ compensation training for professionals in California for several decades. Their Claims Practitioner in Workers’ Compensation training program meets California’s DOI 120-hour criteria. Their Claims Practitioner in Workers’ Compensation (CPWC) courses have several tracks designed for medical bill review and medical-only professionals; professional certificate tracks for HR, investigators, and health rehab professionals; and a theme-based track ideal for everyone, from novices to seasoned workers’ compensation claims adjusters.
IEA offers online WCCA and WCCP courses nationwide. Candidates must purchase the suggested study materials and pass exams administered by The Institutes to earn credentials.
Vale Training’s Workers’ Comp course is a one-week training course that is available via classroom instruction in their test facility or as an online course. The course delves into the past and present of workers’ compensation, various aspects of workers’ comp coverage, compensability, medical topics, anatomy, and much more.
This course is provided by the law firm of Reinisch Wilson Weier and is taught by lawyers from the firm to give students a more in-depth perspective on workers’ compensation laws in Oregon. Students receive a comprehensive claims manual, which guides instruction over nine lectures over about 30 hours of total training. Training is provided in either a live classroom setting or virtually, with several other lectures, question-and-answer discussions, and educational materials. Students take a pre-test examination and the actual Oregon State Certification Examination as part of the course at its conclusion.
The Certified Workers’ Compensation Professional (CWCP) Certification Course provided by Risk Management, Inc. is a prerequisite for a Georgia Workers’ Comp Adjuster’s License. The program consists of an online course, a live webinar, and a final exam, and it’s offered five times throughout the year. After successfully completing the course, participants earn a CWCP Professional Designation Certificate. RMI also offers recertification courses.
This CE course is designed for Indiana residents who must complete 24 hours of continuing education every two years. It provides Indiana claims adjusters with a thorough overview of workers' compensation insurance, including the different parts of the policy, the coverage offered, employer and employee responsibilities, and policy regulations.
This is a comprehensive workers’ compensation course provided by Michigan State University’s School of Human Resources & Labor Relations. The course is geared to claims adjusters, workers’ comp managers, and case managers, among others. It is taught onsite at venues around the country at specific times of the year. The program covers a variety of topics, ranging from disability law, claims management, and prevention to medical issues and in-depth insurance and self-insurance structures.
Proficiency exams are given online that are due within two weeks of completing the live course. Michigan State University recognizes those with a passing grade as a Certified Workers' Compensation Professional and gives students an official CWCP designation.
This Insurance Schools, Inc. course package prepares students for the Louisiana Workers’ Compensation Adjuster – Series 206 state exam administered by PSI. The course reflects recent updates to the Louisiana state certification exam and consists of about 25 hours of virtual classroom study.
Students have online access to PDF textbook chapters, as well as a combination of PDF lessons and virtual lessons, provided in PowerPoint format with audio. Students receive 20 completed, 60-question exams that are randomly generated from a database of 500 questions, including state-specific exam questions for targeted practice.
This course combines the Michigan Independent Adjuster course curriculum with the workers’ compensation curriculum in a course that takes an estimated 50 hours to complete. Geared specifically to Michigan, the course covers state laws and regulations. The virtual course provides each chapter of the textbook online as PDFs for completion.
The New Hampshire Workers’ Compensation Adjuster (Series 12-76) course curriculum is geared exclusively to the New Hampshire state certification examination with detailed information on state laws and regulations. Students get 24/7 access to the virtual classroom, PowerPoint presentations with audio, and access to each successive chapter of the textbook via PDF as part of the package, and it takes an estimated 25 hours to complete. Other aspects include numerous sample tests with questions and answers that help students prepare for the New Hampshire Workers’ Compensation Adjuster – Series 12-76 state exam.
A state-accredited course from the Florida State College at Jacksonville, this course consists of 40 hours of online instruction covering the concepts of workers’ compensation, as well as personal and business, auto, residential and commercial property, general liability, and all other areas of the insurance adjuster’s field. The course and test are state-accredited, meaning students who successfully complete the course and pass the final exam are eligible for licensure and aren’t required to take the state exam later.
This Insurance Schools, Inc. virtual course for workers’ compensation claims adjuster training is designed specifically for students seeking certification in South Carolina. The South Carolina Workers’ Compensation Claims Adjuster license certification is one of 20 insurance certifications required to handle specific types of claims in the state. Like other courses provided by ISI, this is an online course that uses a combination of PDF and virtual lessons, which are provided in PowerPoint format with audio.
This Alabama Workers' Comp Adjuster Pre-Licensing course fulfills the Alabama Department of Insurance's requirements for adjuster pre-licensing. At the end of the 20-hour course, students take a 100-question, multiple-choice exam. Those achieving a minimum 70 percent score are given instructions on how to apply for their Alabama state license and are not required to take a test at a state-sanctioned testing site.
This Insurance Schools, Inc. virtual course for workers’ compensation claims adjuster training is designed specifically for students seeking certification in Vermont. The course has been updated to reflect recent changes in the Vermont certification exam and consists of about 25 hours of virtual classroom study. Students have online access to PDF textbook chapters as well as a combination of PDF lessons and virtual lessons, which are delivered in PowerPoint format with audio. Students receive 35 randomly generated exams consisting of 50 questions each, including questions geared to the Vermont exam.
This pre-licensing course from TrainUp has the added advantage of allowing the student to claim exemption from the Texas licensing exam for the Workers’ Compensation Adjusters License with successful course completion. Students receive the coursework via mail for the 4-day course, which covers the Texas Workers’ Compensation Act, insurance principles, workers’ comp policy, medical terminology, and more. After completing the final exam, students are eligible to apply for state licensing.
This course focuses on the Hawaii Workers’ Compensation Claims Adjuster certification exam. Hawaii is one of the few states that does not acknowledge reciprocity, so anyone seeking a license for workers’ comp claims adjusting in the state must take and pass the certification exam. This is another Insurance Schools, Inc. virtual course for workers’ compensation claims adjuster training that has been updated to meet the current Hawaii certification exam criteria.
The course consists of about 25 hours of virtual classroom study. Students have online access to PDF textbook chapters as well as a combination of PDF lessons and virtual lessons, delivered in PowerPoint presentation format with an audio track. Students receive 35 practice exams with 50 questions each, including state-specific questions to prepare for the Hawaii state exam.
Medical Claim Trainer is a continuing education course for workers’ compensation and casualty adjusters that offers three online self-study courses. The courses are geared to current medical and workers’ comp claims adjusters that have six months of claims experience. Students should have completed a medical records interpretation course or a medical terminology course before taking the Medical Claim Trainer courses. This course is an approved prerequisite course for the Insurance Educational Association (IEA) Certified Case Management Professional (CCMP) designation for case managers.
Oklahoma has a complex set of criteria for reciprocity, so this course, which focuses on the Oklahoma Workers’ Compensation Claims Adjuster certification exam, is likely a must for anyone wishing to handle claims in the state. This Insurance Schools, Inc. virtual course for workers’ compensation claims adjuster training has been updated to meet the current Oklahoma certification exam criteria. The course consists of about 25 hours of virtual classroom study with online access to PDF textbook chapters as well as a combination of PDF lessons and virtual lessons that prepare students to take the Oklahoma exam.
The state of New York does not acknowledge reciprocity, has several very different claims adjuster licenses and has a steep bond requirement for covering the license period. This course is geared to those seeking the New York Accident & Health adjuster license, which gives the adjuster the authority to investigate and settle all claims arising under policies of accident and health insurance. This course from Insurance Schools, Inc. is updated for the current New York certification exam.
This virtual classroom course from Insurance Schools, Inc. is designed exclusively for those taking the Rhode Island Workers’ Compensation Adjuster certification exam. The course curriculum includes state laws and regulations as well as all the different categories that are standard in workers’ compensation claims.
The Kentucky Workers’ Compensation Virtual Classroom course takes, on average, 20 hours for student completion and is updated with information relevant to the current Kentucky workers’ certification exam. The virtual course is accessible online with a choice of PDF textbook chapter access or virtual PowerPoint with audio lessons.
This is a two-day continuing education course sponsored by the Tennessee Bureau of Workers’ Compensation. The course was developed to educate adjusters about the requirements of Tennessee's workers' compensation laws, rules, and regulations. It’s taught by bureau staff, so attendees get a real-world perspective on the details of navigating the policies and procedures of Tennessee workers’ compensation laws. Students earning a passing grade based on an exam at the end of the course receive certified adjuster recognition status based on best practices.
At nearly 50 hours estimated for completion, this is one of the more detailed workers’ compensation adjuster courses offered by Insurance Schools, Inc. It has been updated to meet the current West Virginia certification exam criteria. Like other Insurance School, Inc. courses, students have online access to PDF textbook chapters as well as a combination of PDF lessons and virtual lessons, which are delivered in PowerPoint format supplemented with audio. Students receive 35 exams, including 100 questions each, which are randomly generated from questions relevant to the West Virginia exam.
The Mississippi Adjuster course curriculum is state-approved to meet the 20-hour pre-licensing education requirement. The 40-hour course covers state laws and regulations and is tailor-made for students seeking a combination Mississippi P&C/workers’ compensation adjuster certification. Each successive chapter of a PDF textbook is made available online as students complete the previous chapter.
Students receiving at least a 70 percent score on the final exam are automatically accepted for the state licensing exam, although they must have a proxy who can testify that they completed the test without any assistance. The Department of Veterans Affairs (VA) reimburses veterans for taking a license or certification test.
All-Lines Insurance Claims Adjuster Courses
The course, provided through Leonard’s Insurance Training by Ted Beck, includes all-lines and specific workers’ compensation courses that are TDI-Approved Pre-Licensing & Continuing Education courses. Classes are held at their Pantego, Texas facility or on-site for businesses that are investing in training for their staff. Students have a variety of testing dates to choose from, with classroom study ranging from 34 to 40 hours depending on the claims track chosen.
The Adjuster School is a continuing education provider certified by the Texas Department of Insurance that includes an all-lines adjuster course featuring workers’ compensation modules. The 40-hour course is taught in a live classroom setting by highly experienced instructors with courses available in both the Houston and Dallas locations. Students can also take a virtual course online.
This is an all-lines course that includes the workers’ compensation claims adjusting component via an online course offering. The course satisfies all testing requirements for the Texas Department of Insurance for the Texas All-Lines Insurance Adjuster License. Those completing the course and achieving a score of 70 percent or higher receive a certificate of course completion, sent with their state application to verify that students have met testing requirements. The final exam must be monitored and include an affidavit from the neutral third party that the student took the exam without any aids or assistance.
This 6-20 Company/Independent All-Lines adjuster license course for Florida includes a sizable education component devoted to workers’ compensation claims for those that wish to work a variety of claims in addition to workers’ comp. This online course, administered by Broward College, features a virtual instructor. Prospective students can take a short demo of the course online to get a feel for the course and the learning process. Students who successfully pass the course can waive the state’s 6-20 exam.
This all-lines licensed Accredited Claims Adjuster course, approved by the state of Florida, includes course instruction on the workers’ compensation claims adjuster portion of the state exam. The 40-hour course is designed and taught to comply with the state requirements for Accredited Claims Adjuster examination and provides the graduate with an Accredited Claims Adjuster designation. This enables the graduate to apply to the Florida Department of Financial Services for a public or all-lines adjuster license. While the course waives the state exam for the 6-20 license, the graduate must still take the public adjuster state exam.
While this is an all-lines pre-certification course geared to the Texas certification exam, it includes significant and needed workers’ comp claims adjuster certification information. The Texas state license examination provides maximum reciprocity for adjudicating claims in 44 other states, without testing in those additional states. Out-of-state Texas license holders will still have to register and pay the license fee in each state.
The OLT Florida Accredited Claims Adjuster Designation Course fulfills requirements for the 6-20 Company/Independent All-Lines license. Approved by the state of Florida, it’s a pre-licensing course that applicants must take before applying for licensing. This course can also be used as a stepping-stone towards a 3-20 Public Adjuster’s License. The 40 hours of instruction in this course are offered entirely online – including the final exam – making it a convenient option for anyone pursuing licensure in Florida.
Adjuster Pro offers a variety of all-lines adjuster pre-certification courses that have a workers' compensation component as well as other courses for other claims areas. These are all online courses that range in duration, spanning all 44 states with reciprocity with Texas.
This certified course includes four days of instruction covering all requirements of the Texas Department of Insurance for obtaining a Texas All-Lines Adjuster License, including a module on workers’ compensation claims adjusting. It’s a live classroom training course delivered in CATI’s Irving, Texas training facilities by certified instructors.
This all-lines claims adjuster course includes workers’ compensation claims adjusting instruction while giving students different learning options like integrated videos, streamlined content, and chapter and comprehensive exams. The online courses can be tailored to the specific exam needs of any state to prepare the student to pass the state exam.
This all-lines claims adjusting course has the Texas Department of Insurance designation as a pre-license approved course. It includes a workers’ compensation education component among its various lines. The 40-hour course is held on the Tarrant County College campus with course schedules dependent on instructor availability. Prospective students should check back on the website or contact the school to obtain the upcoming course schedule.
This is another combined All-Lines Adjuster & P&C Agent, MGA course in an instructor-led classroom setting. Students can work towards one or both Texas state licenses with over 30 hours of classroom time, including a portion devoted to workers’ compensation. The course includes the textbook, and students passing the comprehensive test earn a certificate of completion valid for one year to be submitted with their adjuster license application.
This is a 40-hour, all-lines claims adjuster course given by St. Petersburg College that includes workers’ compensation among its training and pre-certification modules. Students that successfully complete the course via classroom instruction and passing the end-of-course final examination can obtain their 6-20 license without taking the Florida state examination. Instructional materials are included.
This Texas All-Lines Adjuster course is a TDI-approved pre-license, classroom-equivalent course. It is 100 percent online and prepares students to take the TDI Texas all-lines adjuster license exam through a state-designated testing source. Students will take a 2.5-hour exam consisting of 150 multiple-choice questions at the end of the course. Exams must be monitored by a neutral third party who signs an affidavit verifying exam compliance.
Through this Academy, students can take a comprehensive course that’s like the all-lines claims adjuster track or they can also take a series of specific claims adjuster course modules. These modules provide in-depth classroom instruction in injury claims, damage claims, medical bill exposure evaluation, and settlement plan approaches.
ExamFX provides a comprehensive list of state-specific, all-lines insurance claims adjuster pre-licensing courses that include workers’ compensation tracks. They offer a self-study or video study package to suit different learning preferences that feature an interactive learning portal, exam simulations, and instructor support. A unique feature of the ExamFX course is their Exam Guarantee, which refunds the cost of the materials if the student doesn’t pass their state exam on the first attempt. Students must score at least 80 percent on the end-of-course exam and take the state certification exam within three days.
This is a 40-hour, TDI-certified course that takes place in The Adjuster Academy of Texas facilities with a live instructor or via an online course. Since the course is TDI-approved, students in the classroom course can take the licensing exam at the successful completion of the course and avoid taking it later at another location.
This pre-licensing training course for the Texas Certification exam is an in-class course held at a Branson, MO training facility that includes all training materials. The current open class begins in October and lasts four days from 8:00 a.m. to 4:00 p.m.
While many of their CE courses are geared to nursing, Career Smart Learning provides several CEU courses for workers’ compensation claim adjusters. These courses are designed to meet the California Insurance Code and the Department of Insurance (DOI) post-claims adjuster-designation training requirement of 30 hours every two years. The online courses for workers’ compensation claims adjusters in California (WC CA) listed in the catalog meet or exceed these requirements.
The National Institute of Adjusting’s Texas All-Lines Adjuster License Course has been certified and approved by the Texas Department of Insurance. The course encompasses and meets the requirements specific to the Texas Department of Insurance’s regulations for adjudicating claims in the state. Classroom hours are Friday and Saturday from 7:30 a.m. - 6:00 p.m., with the final day on Sunday from 7:30 a.m. - 4:30 p.m.
- UCF Accredited Claims Adjuster Designation (Adjuster License)
This University of Central Florida continuing education course is provided in partnership with the Florida Insurance University, with both on-site and online delivery options. It includes 40 hours of instruction, including a workers’ compensation module. Approved by the Florida Department of Financial Services, it’s a suitable course for those pursuing a State of Florida 6-20 (Company & Independent) All-Lines Adjuster License. Successful completion makes students eligible for an all-lines license without taking the state exam.
This insurance claims adjuster course from the U.S. Career Institute is a virtual all-lines claims course that includes a workers’ compensation module. Prospective students must contact the school to obtain specific information on the course beyond what is covered online.