MES Solutions, LLC ("Company" or "We") respects your privacy and we are committed to protecting it through our compliance with this policy. This policy describes the types of personal information we may collect from you or that you may provide when you visit our website www.messolutions.com or use our services and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect on this website, via our portals, via email, through online applications, offline, or through any other means (collectively, “Website”).
It does not apply to:
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features/register on the Website, transact any business through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.
Individual Consumers
We are not a consumer-facing company, and our Website is not intended for individual consumers. Rather, our Website is intended for the businesses with whom we contract or market our services. We do not knowingly collect personal information from individuals who are not representatives of our customers, or our potential customers. If you are not a representative of a customer or potential customer, do not use or provide any information on this Website or on or through any of its features/register on the Website, transact any business through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information inadvertently, we will delete that information.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
We collect this information:
Information You Provide to Us
The information we collect on or through our Website may include:
If the Website permits, you also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Usage Details, IP Addresses And Cookies
As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions and patterns, including:
This information helps us to improve our Website and to deliver a better and more personalized service by enabling us to:
The technologies we use for this automatic data collection may include:
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
More Information for California Residents
The following disclosures are required by the California Consumer Privacy Act (“CCPA”) and are intended to supplement the information above. For information about your choices regarding your personal information, please see the “Choices” section, below.
In the 12 months preceding the date of this notice, the Company has collected information that falls into the below categories:
The Company intends to retain these categories of personal information for as long as reasonably necessary to achieve the business purposes for which they were collected.
In the 12 months preceding this notice, the Company:
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Under the CCPA, California residents have the right to: (1) request that the Company disclose what personal information we collect, use, disclose, and/or sell, including the specific pieces of personal information that we have collected about you; (2) request deletion of personal information that we collect, subject to certain exceptions; (3) request to correct inaccurate personal information; and (4) not receive discriminatory treatment if you exercise these rights.
Only a California resident, or a person registered with the California Secretary of State that a California resident authorizes to act on his or her behalf, may make a verifiable consumer request related to his or her personal information. A California resident may also make a verifiable consumer request on behalf of his or her minor child.
To make a request on your behalf, an authorized agent may use the Contact Information at the bottom of this notice and provide us with proof of your written and signed permission. The Company may also require you to verify your identity and confirm that you gave permission.
To make a request, please use the Contact Information at the bottom of this notice. The Company will ask you for some specific pieces of information in order to verify your request. If we are not able to verify your request, we will not be able to fulfill it.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any information provided through a referral form or through a web portal will be encrypted using TLS technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
The security of the transmission of information via the internet is a shared responsibility. Although we do our best to protect your personal information and the other information you may submit through our Website, we cannot guarantee the security of your personal information and other information transmitted to our Website. Any transmission of personal and other information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the e-mail address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at privacy@messolutions.com.
If you are a California resident and wish to submit a request regarding your personal information:
Call us toll free at (844) 415-4419
Email us at privacy@messolutions.com
Last Updated Dated: November 3, 2023
Medical Evaluation Specialists (MES Solutions or MES) and MES Peer Review Services provide the claims community access to physicians with expertise in conducting Independent Medical Examinations, Record Reviews, and Peer Reviews. Clients include insurers, third-party administrators, self-insureds, government agencies, and attorneys. Markets served include auto, disability, liability, workers' compensation, and group health.
© 2024 MES Solutions. All rights reserved.